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Security
How BillingBell protects information. We describe only controls we actually use.
Security
Our Controls
- Business Associate Agreements: signed before any patient data is shared.
- Minimum necessary access: we use only the data needed for each task; the free A/R review uses totals only.
- Access control: individual, role-based logins to client systems; access removed promptly when staff change.
- Data minimization and retention: we keep client data only as long as the engagement requires, and return or export it at the end.
- Secure transfer: encrypted connections for file exchange.
- Vendor management: we work inside the client's own systems and clearinghouse.
- Incident response: suspected incidents are investigated and reported to clients as required by our agreements and law.
Website
Public Website Forms
Please do not submit protected health information (PHI), medical records, insurance information, Social Security numbers or other sensitive patient information through this public website form.
Transparency
Certifications
BillingBell does not claim third-party security or compliance certifications. Questions? Write to contact@billingbell.com.